Owners Manual

  • Serial 1 eBike Manuals - How to Videos

    We have compiled a list of helpful information that will assist customers in navigating and operating their Serial 1 eBike. How to Topics, Electronic Manual Documents, Serial 1 Assembly

    See More 

  • Serial 1 App

    A premium ebike experience demands premium digial technolgy. With app-controlled security features, genuine Google maps turn-by-turn navigation, and real-time ride data gathered directly from the ebike.

    See More 

  • Serial 1 eBike Warranty Policy Form

    Submit a Warranty Claim Here: https://serial1.com/pages/warranty-claims/. This limited warranty gives you specific legal rights and you may also have other rights, which vary...

    See More 

  • Return & Cancellation Policy

    The Serial 1 support team should be contacted for assistance in resolving any issues you are experiencing prior to initiating a return or canceling an order: +1-844-737-4251 or Support@Serial1.com

    See More 

  • Terms & Conditions

    PLEASE READ THESE TERMS CAREFULLY. THESE TERMS CONTAIN VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

    See More 

  • Privacy Policy

    U.S. Privacy Policy Effective Date: April 22, 2022 Date Last Updated: April 22, 2022 This Privacy Policy (“Policy”) describes how Serial 1 Cycle Company, LLC and our brands, affiliates, and...

    See More