eBike Warranty Request Form

Serial 1’s Support team is available to help with any issues that may occur with your eBike or your order. If you are having an issue with your eBike please contact us directly at (844) 727-4251 or submit a request for warrantable consideration. Please fill out all of the below information and submit to us for review. A member of our Support team will reach out to you directly once your request is received.